FAQs

How much do you charge for shipping?

We provide Express Shipping to over 200 countries around the world, and charge according to international logistics standards*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 7 working days.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@noocaa.co

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@noocaa.co